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This project was made for a company that used to have a confusing platform for tracking the patient's medical exams, results and payments.
The problem
The company had an old system to keep track of all the patient’s
medical exams, which was confusing, therefore not user-friendly.
The solution
Creating a mobile app that could have all the information the patient needed to keep track of their own medical exams, results and payments
My role
I was responsible for the wireframes, UI designs and prototyping of the app
The process
Research on healthcare apps to identify best practices, trends and to explore different ways to approach the design
Persona
Goals & Motivations
Timely Access to Information
Organization and efficiency
Kate values quick and easy access to her exam results and payment details. She wants to receive timely notifications when results are available.
Her primary goal is to stay organized and efficiently manage her healthcare records. She wants to avoid the hassle of maintaining physical documents and searching for test results or payment receipts when needed.
Name: Kate George
Age: 40
She leads a busy lifestyle, juggling work responsibilities, family commitments, and personal interests. As a health-conscious individual, Kate is proactive in managing her well-being and seeks ways to stay organized in her healthcare management.
Personality Traits
Casual user
Appreciates intuitive interfaces, seamless navigation, and a visually appealing design.
Detail-oriented
Pays close attention to details and values accuracy in her healthcare management. She appreciates a well-organized app.
Challenges
Overwhelm
Kate may feel overwhelmed by the sheer volume of medical information, test results, and payment details she needs to manage. The app should help her stay organized and simplify the process
User-Friendliness
She may face challenges if the app is overly complex or difficult to navigate. The app should have a user-friendly interface with intuitive features
The results
The final result was a fully functional high-fidelity prototype
which was going to be in development later.
Prototype
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